Solibri Solution Center - Account Administrators | Step-by-Step Guide


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Solibri Solution Center

The Solibri Solution Center (SSC) is a cloud based meeting point to access the latest solutions for Quality Assurance and Quality Control. This customized content will come from Solibri, its partners, 3rd party developers and multiple BIM organizations. Content will be updated frequently and as BIM continues to evolve, there will be a wide range of content to choose from.

Easy License Administration on the Cloud – Previously, license downloads needed specific administration servers and user profiles that took time to create. With Version 9, licenses can be created online and administrators have direct access to user licenses and the selected add-ons. This allows user pools to be more easily managed and this can be done remotely. In the near future we will provide more licensing options enabled by the cloud-based licensing system. There will also be license monitoring tools available in the near future.

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Terminology

Administrator

  • The Admin role gives you the ability to manage your company’s Solibri Solution Center account.
  • You can add, edit and remove users.
  • You can purchase products and extensions.
  • You can assign what products and extensions users can download and use.
  • You can manage licenses and license pools.
  • You can access the products view of Solibri Solution Center and download products and extensions that have been assigned to you.

Buyer

  • The Buyer role gives you the ability to purchase products and extensions from the Solibri Solution Center.
  • You can assign purchased products and extensions to users, who have wished for them. Otherwise, if no wishes exist, the administrator may assign the products to the users.
  • You can access the products view of the Solibri Solution Center and download products and extensions that your administrator has assigned to you.

User

  • You can access the products view of the Solibri Solution Center and download products and extensions that your administrator has assigned to you.

License Pool

  • License pools are for managing licenses.
  • Each user belongs to a specific license pool.
  • You can create multiple license pools and divide Solibri Model Checker licenses between these license pools. License Pools are explained in more detail in User Pool Management.
  • The first license pool is created by Solibri.
  • By default, every account has at least one license pool with one or more licenses.

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Accessing the Solibri Solution Center

To access the Solibri Solution Center go to https://solution.solibri.com and log in with your username (=email address) and password. The login page is the same for both users and administrators. However, the landing page will be different for the users and for the administrators. The users will only have access to Products View.

Account Registration

If nobody has registered your company with the account number we have sent to you, please click Create trial or company account, and select Existing customer with known account number.


Fill in the Account Registration form. Remember to enter the Account number you have received from us. Make sure your password fulfills the requirements (the password must be at least 8 characters long and contain at least one upper case letter, one lower case letter and one number).

NOTE: The person doing the registration will be the first administrator of the company. One company can have multiple administrators. The company can be registered only once.

When the form is correctly filled, click Register and you will be logged in to the Solibri Solution Center.

NOTE: If you get an error message when trying to register, the possible reasons might be:

  • The account number is incorrect or someone has already registered the company
  • You have used the same email address for registering a trial (please see Updating a Trial Account to A Paying Account)
  • Your password does not fulfill the requirements.

Updating a Trial Account to a Paying Account

If you want to use the same email address that you have used for registering a trial, you need to do the following:
Go to https://solution.solibri.com and log in with your trial account username and password. At the top of the page you find the Become Paying Customer button. Click it.

A registration form opens. Enter the account number you have received from us. When you have filled in the form, click Register. You are asked to log in again. If you get an error message when trying to register, a possible reason might be that the account number is incorrect or someone else has already registered the company.

NOTE: The person doing the registration will be the first administrator of the company. One company can have multiple administrators. The company can be registered only once.

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Summary and Invoice Tabs

After logging in you will land on the Summary tab. On the Summary tab you can see the company details and account administrators.

You can change the language from the pull-down menu at the top of the screen.

If you edit the company details, remember to save the changes by clicking Update at the bottom of the page.

If you want to pay with an invoice, select Invoice from the Billing details and click Update to save your changes. After that go to the Invoicing Details tab and fill in the Billing details. Click Save to save your changes.

NOTE:
At the moment we are using our existing invoicing system. The new invoicing system is not yet activated. We will inform you once we start to use it.


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Users Tab

You will be required to add all individual users. As is the case in web based systems in general, users need to have user identifiers and this is true with the Solibri Solution Center, as well. This is the first time the new licensing system is used and this requires adding users’ email addresses as user identifiers.

Adding Users

To see current users and to add new users, go to the Users tab. There are two ways to add new users:
a) one by one
b) with the help of an Excel sheet

NOTE: If you get an error message when trying to add a user, the possible reason might be that the user already exists in the Solibri Solution Center. The user might have registered as a trial user or the user might belong to another account. Please see Adding an Existing User for more information.

One by one

At the bottom of the page you have an Add button. By clicking it you can add one user at a time. Users can have the same first and last names, but the email addresses need to be unique for each user.

By default, the user has a User role. If you want, you can give the user an Admin or a Buyer role. In case you have created multiple license pools select the correct pool for the user from the pull-down menu (Select user pool).

When saving the user, he/she will receive an email containing a link to set his/her personal password. Once they have set their password, they can log in to the Solibri Solution Center. Depending on their role, they will have access only to the products view or also to the administrator view.


NOTE: If the user hasn’t received a registration email, the email has been deleted or sent to junk email, the user needs to go to the Solibri Solution Center’s login page (https://solution.solibri.com) and select Forgot your password?. A new registration link will be sent to the user.

NOTE: If you get a notification saying that the user already exists, it means that the user exists on another account (for example on a trial account). See Adding an Existing User.

With the help of an Excel sheet

If you want to add multiple users at the same time, download a User Excel Template from the link at the bottom of the page.

Fill in the Excel sheet and save it. The Excel sheet contains tips to enter the right information to each field. At least you need to fill in Username, First name, Last name and License pool fields for every user. After that, browse it and upload it to the Solibri Solution Center.

NOTE: Users will have the User role by default, if you haven’t selected Admin or Buyer.

After the Excel sheet is successfully uploaded to the Solibri Solution Center, the users will receive an email containing a link to set his/her personal password.

NOTE: If the user hasn’t received a registration email, the email has been deleted or sent to junk email, the user needs to go to the Solibri Solution Center’s login page (https://solution.solibri.com) and select Forgot your password?. A new registration link will be sent to the user.

NOTE: If you get an error message when trying to upload the Excel sheet, one or more of the users might already exist on your account or on some other account in the Solibri Solution Center. These users need to be removed from the Excel sheet and added one by one. See Adding an Existing User.

Adding an Existing User

If you are trying to add a user who already exists in the Solibri Solution Center (the user might have registered as a trial user or the user might belong to another account), you will get a notification after clicking Save.

The notification tells you that the user already exists in another account. You can send a request to the user to be added to your account by clicking Yes. If you don’t want to proceed, click No.

NOTE: After sending the request, you can withdraw it by clicking Withdraw at the end of the row.

If you click Yes, the user will appear with the status Request Sent on the Users tab. At the same time, the user will receive the email shown below:

Dear (user’s name)

An administrator of has requested that you join their account at the Solibri Solution Center. To accept or reject the request please log on to the Solibri Solution Center at https://solution.solibri.com. Your username at the Solibri Solution Center is (user’s email address).

The next time the user logs in to the Solibri Solution Center, he/she will get a notification.

The notification tells the user that he/she has been requested to join another account. If the user accepts the request, he/she will be asked to log in again. If the user rejects the request, he/she will continue using his/her existing account.
When the user has accepted the request, the user’s status will change on the Users tab. If the user rejects the request, the user will disappear from the Users tab. The administrator won’t receive any separate notification whether the user has accepted or rejected the request. Changes will appear on the Users tab.

NOTE: Once the user has accepted or rejected the request, the Withdraw button will disappear from the end of the row.

NOTE: After the user has accepted the request you can edit the user’s role and license pool.

Editing Users

Select the user you want to edit by clicking the row. Click Edit and an Edit user window opens.

You can edit the user’s first and last names, role and user pool. Save changes by clicking Save.

NOTE: You can’t edit user’s email address. If you have entered a wrong email address, you need to remove that user and add a new user.

Removing Users

To remove a user, select the user by clicking the row and then by clicking Remove. The user won’t receive any separate notification that he/she has been removed.
In case you want to see deleted users, click the Show Deleted Users box, and deleted users will appear in the users list. Their Status will be Deleted and they will have an Undelete button in the end of the row. In case you want to reactivate a deleted user, just click Undelete.

NOTE: Deleted users won’t disappear from the Solibri Solution Center. This means you can’t add the same email address twice although you have deleted the first one. A user who has been removed from an account A can still be added to an account B.

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License Tab

To see what products and extensions you have and how many, go to the License tab.

Number of Owned and Assigned Licenses

The Number of Owned Licenses column tells you how many licenses can be used at the same time (Solibri Model Checker), or how many products (e.g. Solibri Model Viewer) and extensions (e.g. NS 3940: Area and Volume Calculation) have been bought from the Solibri Solution Center. The Number of Assigned Licenses column tells you how many users can use the product or extension simultaneously.

License Assignment

You can assign products and extensions to users in the Users table by checking the boxes.

When a box is checked, it means that the user has the right to use that particular product and version. It also means that the user can download that product (a Download button appears in the user’s product window). When the box is unchecked, it means that the user can’t use or download the product anymore (the Download button disappears from the product window).

To save your changes click Update.

NOTE: Solibri Model Checker needs to be assigned to a user in order for the user to see and wish for extensions in the Solibri Solution Center.

Purchasing Products and Extensions

The visibility of products and extensions available for users in the Solibri Solution Center is controlled by you. You or a buyer needs to buy and assign the products and the extensions that are relevant to your organization. This applies also to the current free content including the Solibri Model Checker installer.

NOTE: All the users who are listed in the Users tab can use Solibri Model Checker depending on the availability of licenses in the license pool where they have been assigned. However, they can’t download Solibri Model Checker unless you have assigned it to them in the Users table on the License tab.

For all products and extensions you find relevant, do the following:

  1. First go to the Products view by clicking Purchase license or by clicking Products view.
  2. If a user has wished for a product or an extension, you see the wish next to the Add to Cart button. By clicking the wish you can see who has wished for it.
  3. Click Add to cart for those products and extensions you want to purchase. Wishes show you what products and extensions users would like to have.
  4. Once you have clicked all relevant products and extensions, click View cart. A new window – Shopping cart contents – opens.
  5. Shop. You can see the products and extensions you have selected. You have the possibility to adjust the number of items in the shopping cart.
  6. Once you have adjusted the number of item, click Checkout.
  7. Confirm. Check that you have the right products and click Confirm.
  8. Assign. If a user has wished for a certain product or extension, at this point you can assign that product or extension to the user. When you are ready click Assign
  9. You are automatically taken back to the “Administrator view”. You can always switch back to the Admin View by clicking the yellow Admin view link at the top of the page.
  10. If you need to assign products to the users, go to the Users table on the License tab
  11. When you have assigned the products, click Update below the Users table.

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User Pool Management Tab

About License Pools

You can create multiple license pools in the Solibri Solution Center. The main idea of the license pools is to divide Solibri Model Checker licenses between different user groups. As an example, your company has 10 licenses and you have 20 Solibri Model Checker users. Three of them (e.g. BIM Coordinators) should ALWAYS have access to Solibri Model Checker. You can create a separate license pool for them, and move three of your licenses to that pool. So, there will be three licenses for these three users -> They will always have a license available. You can divide licenses to license pools as you want, and add as many users to any pool as you want

Adding a License Pool

To manage licenses go to the User Pool Management tab. You can create new license pools by clicking Add Pool. Give a name to the pool and click Add.

Once you have added a new license pool, you can add users to it on the Users tab. Select the user you want to add by clicking the row and then by clicking Edit. Select the new license pool from the Select User Pool pull-down menu. Save changes by clicking Save.

When you purchase more Solibri Model Checker licenses, you need to manually add the licenses to one of your license pools. The licenses don’t go automatically to a license pool. Add the licenses to a license pool with the arrow buttons.

After making changes remember to save them by clicking Update License Assignment.

When you want to change the number of licenses in your license pools, you need to first reduce the number of licenses in one license pool before adding more licenses to another license pool. You can change the license count in a license pool with the arrow buttons.

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Products View

To see products that are available for downloading, click the Products View link on the top of the page.

This is the view that users with a User role can access. From the pull down menus you can change what products are shown. Note also that they are products on several pages. Change the page from the bottom of the page.

To change back to the administrator view click Admin View link at the top of the page. To log out click the Logout button at the top right corner of the page.

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Solibri Model Checker Registration

Solibri Model Checker licenses are administrated in the Solibri Solution Center. Every time a user starts Solibri Model Checker, a message is sent to Solibri Solution Center and the license is authorized. When the user stops using Solibri Model Checker, the license is returned.

One user can run multiple Solibri Model Checker sessions in one computer using only one license. However, one user can run Solibri Model Checker only on one computer at a time

User Registration

When you start Solibri Model Checker for the first time your username (=email address) and password are requested. The information is asked for only once. It will be saved to your home directory in folder named .solibri.

If you have started Solibri Model Checker with your username and password on another user’s computer and now want to “log out”, you need to remove the folder .solibri from the user’s home directory. Please keep in mind that the name of the folder includes a dot (period) – You may need to modify the settings of your File Explorer or Finder. To see hidden files/file types.

Firewall and Proxy Settings

In some cases firewall or proxy settings can block licensing of Solibri Model Checker. If this happens during the registration, you’ll get the following kind of message:

If you are using proxy, you can specify it in the Proxy Server Settings that you can specify in the same dialog.

Administrators can set the default proxy settings that Solibri Model Checker uses by installing an. ini file to the Solibri Model Checker installation directory, (e.g. C:\Program Files\Solibri\SMCv9). The .ini file (for example proxysettings.ini) should contain the following lines:

# Uncomment the next two lines and fill them with proxy information, if you want to use proxy #proxyHost=proxyhostURL #proxyPort=10 # Uncomment the next two lines, and fill them with correct information, if your proxy needs username and password #proxyUser=someUserName #proxyPassword=somePassword

By uncommenting the corresponding lines and setting the correct values, the default values for the proxy settings can be set. If the user changes the proxy settings, the user’s changes will override the defaults.

If your firewall blocks access to the servers that Solibri Model Checker wants to communicate with, you need to allow the traffic to the following addresses:

license.solibri.com (IP address 54.194.76.133) (port 80) ws1.solibri.com (IP address 54.229.209.53) (port 443) ws2.solibri.com (IP address 54.229.187.32) (port 443)

NOTE: These addresses are used in Solibri Model Checker v9.0.10 or newer. If you have an older version of SMCv9 please update it first from the Solibri Solution Center. If you are using proxy, you should ensure that the addresses above are listed in your proxy settings.

Borrowing a License

To use Solibri Model Checker and to get a license from the Solibri Solution Center, you need to have an internet connection. In case you need to work without the internet connection, you can borrow a license in advance for a set number of days. The maximum borrowing time is 14 days.

A license can be borrowed from Solibri Model Checker -> File Layout -> Help -> Borrow License. The license can be returned in the same location when a user is connected to the internet again. Or, when the maximum borrowing time is over, the license will be returned automatically.

If you lose internet connectivity for less than 1 hour, it should not be noticeable in any way. The licensing scheme includes contingency behavior to protect the users from short term connectivity outages. If you are expecting to have longer term outages, you can borrow a license.

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FAQ – Frequently Asked Questions

Q: What is the role of the Solibri Solution Center (SSC) in the licensing scheme?
A: SSC is the client organization’s administration tool for licensing. Using SSC clients can themselves manage their users, buy and reassign licenses for their users, all in a self-service manner.

Q: Is Solibri monitoring how I use Solibri Model Checker (SMC) or plugins installed to SMC using the SSC?
A: No information sent to the SSC will contain information on the manner in which the tool is used. The SSC monitors that the user has the proper licenses to allow usage and to prevent unlawful usage.

Q: What information will be transmitted to the SSC when using SMC?
A: Products using the new licensing scheme will be identified by a text string (“SMC” in the case of Solibri Model Checker). The user is identified with a username which is the same as the users given email. There is other data transmitted as well, although it cannot be tracked back to a single user or organization, exact details on these are not disclosed due to security reasons.

Q: Will someone outside my organization be able to track our usage of SMC due to its communication with the SSC?
A: All traffic with the license server is masked as http requests, thus it would be difficult to identify it as anything other than normal web browsing. Additionally, all communication is encrypted using a 2048-bit key SSL encryption.

Q: Where is the SSC physically located?
A: Due to security reasons we do not disclose these details regarding the SSC.

Q: What information on users is stored in the SSC?
A: The SSC provides storing of the individual users email (which is also their usernames when logging in to the SSC), name and user roles. The only information that must be provided as such is the end users email addresses, see answer to question Do I need to provide my users real email addresses as usernames? for details.

Q: How is the storage of information secured in the SSC?
A: The data is stored in a secure location, for security reasons we are not disclosing information on the actual technology solution. The infrastructure and hardware of the data center where the data is stored is PCI DSS 2.0 compliant.

Q: What is the availability commitment of the SSC?
A: The data center that hosts our cloud solution aims at an availability of 99.95% on a monthly basis. In our own operations we are confident to maintain a 99% availability on a weekly basis, we aim to keep necessary maintenance breaks on weekends to minimize impact on client operations.

Q: Is the SSC built for managing and sharing BIM files?
A: No, this functionality is not currently possible.

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